condensr is a small operation, and every message below lands in a mailbox a human actually reads. Pick the address that matches your question so it gets handled fastest.
Problems with the app, a video that will not process, billing or credit questions: [email protected]. Include the video URL and the email on your account - that is usually all we need to find the issue.
Feature requests, ideas, or something that annoys you: [email protected]. There is also a feedback form inside the app.
Questions about your data, or a deletion request: [email protected]. The full policy is at /privacy.
Terms questions, DMCA, or anything that needs a lawyer's tone: [email protected]. The terms of service are at /terms.